Shipping

Our products are all made to order and ship within 2-4 working days, subject to public holidays. For worldwide shipping please allow up to 17 business days for delivery. Our products are shipped with Royal Mail Special Delivery. 

United Kingdom

Royal Mail Special Delivery  |  1-3 Business Days  —  £10.00

 

Returns Policy

All Hiddengems orders are non-refundable and non-exchangeable with the exemption of two variables:

• Retailer Error – Wrong product
• Retailer Error – Wrong size
  
  
• Example, (you ordered plain Freshwater Pearl Necklace in 18“, but received different Necklace in a different Size) 
• Only Exchanges, No Refunds 

For more information or support please contact:
customerservice.hiddengems@gmail.com